Support Center

For the quickest answer to your support and general questions please use our search bar or select the category that best fits your question. Most questions about the service or support can be answered using our Support Center.

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Support Home Page
Set Up & Activation
Sign Up Questions
Licensing Questions
Media Player Features
PfB by Mood App
Billing & Account Info
Pandora & Playback Features
Mood Controller 2.0
Network Troubleshooting
User Manuals & Documentation

Use Our Support Form

Can’t find what you’re looking for? Send us a note through our Support Form and we’ll be happy to assist you.

Call Customer Support

Call our customer support line and talk with one of our representatives toll free. Please keep in mind that call wait times very depending on volume. We have a call back feature that can be enabled for your convenience. Please listen for instructions.

Call Mood Customer Service to speak to a representative: